FAQ Page

Need Help, read our Freequently Asked Question Page. If still you are unable to find Solution then contact us from our Contact Page.

Primary Queries

What products do you sell on ecom-store?

We offer a variety of fashion wear for women, men, and children. Currently, we are starting with women’s wear, including kurtas, suits, dresses, and more.

Do you sell only women’s clothing?

At present, yes — but we’re expanding soon to include men’s and children’s fashion.

Are your products ready-to-wear?

Yes, all our items are ready-to-wear and delivered to you as shown on our website.

Do you offer size customization?

Currently, we provide standard sizes, but we plan to introduce custom fitting soon.


Service Related Query

How can I create an account?

Click on the “Sign Up” button and fill in your details to enjoy faster checkout and order tracking.

Can I shop without creating an account?

Yes, you can order offline using option from the menu but an account helps track your orders easily.

What payment methods do you accept?

We accept UPI, net banking, credit/debit cards, and wallets

Is shopping on ecom-store safe?

Yes — we use secure SSL encryption to protect your data and payments.

How do I track my order?

You’ll get a tracking link via SMS/Email once your order is shipped.

When will I get my order?

Delivery usually takes 3–7 business days within India.


Refund And Cancellation Queries

What is your return policy?

Returns are accepted within 7 days of delivery for unused items in original condition.

Are returns free?

Yes, if the item is defective or wrong. Otherwise, shipping charges may apply.

How long will my refund take?

Usually 5–7 business days after we receive the returned item.

Can I cancel my order?

Yes, within 24 hours of placing it.